Terms and Conditions

Last Updated: September 14, 2023

Welcome to Healthy Haven Cleaning Co LLC (“we,” “us,” or “our”). By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our services.

1. Acceptance of Terms

By using our website and services, you agree to these Terms and Conditions, our Privacy Policy, and any other policies and guidelines posted on our website. If you do not agree with these terms, please do not use our services.

2. Services Offered

We provide professional cleaning services as described on our website. The scope of services, pricing, and availability may vary and are subject to change without notice.

3. Booking and Payments

3.1. Booking: To book our services, you must provide accurate and complete information, including the type of service required, the location, and any special requests.

3.2. Payment: Payment for services is required at the time of the cleaning, and we accept various payment methods. Payment details will be provided during the booking process.

4. Cancellation and Rescheduling

4.1. Cancellation: You may cancel or reschedule a cleaning appointment with advance notice as specified in our Cancellation Policy.

5. Customer Responsibilities

5.1. Access: You must provide our cleaning professionals with access to the premises at the scheduled time.

5.2. Valuables: We recommend securing or removing valuables and fragile items before our arrival. 

6. Satisfaction Guarantee

We strive to provide high-quality cleaning services. We provide a 100% satisfaction guarantee for our one-time deep cleaning service. If you are not satisfied with our services, please contact us within 24 hours of the service completion, and we will work to address your concerns.

7. Liability

7.1. Damages: We take precautions to avoid damages, but in the event of accidental damage to your property, we will make reasonable efforts to repair or replace the damaged item.

8. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Healthy Haven Cleaning Co LLC.

9. Termination

We reserve the right to terminate or suspend your access to our services at our discretion, without notice, for any violation of these Terms and Conditions or any applicable laws or regulations.

10. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. The updated terms will be posted on our website with the effective date. It is your responsibility to review these terms periodically.

11. Governing Law

These Terms and Conditions are governed by the laws of the state of Missouri, without regard to its conflict of law principles.

12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Healthy Haven Cleaning Co LLC
hello@healthyhavencleaning.com
636-485-6520

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.